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C H A P T E R 14 Notifications • Introduction, on page 173 • Default Notification Devices, on page 174 • Configuring Notification Devices, on page 174 • Cascading Message Notification, on page 176 • Chaining Message Notification, on page 177 • Setting Up SMTP Message Notification, on page 178 • Setting Up SMS Message Notification, on page 179 • Setting Up HTML Message Notification, on page 180 • Configuring HTML-based Message Notification, on page 188 • Notifications Subject Line Format, on page 190 Introduction Cisco Unity Connection allows the users to be notified of the incoming voice messages and emails as soon as the message arrives in the user mailbox. Following are some of the types of notifications received by users: • Users receive message alerts through text notifications on pager. • Users receive a call on their configured phones to get notified about new messages. • Users receive messages and calendar notifications in the form of SMS messages to wireless devices using SMPP. • Users receive messages and missed call notifications as plain text or HTML emails. • User receives summary and scheduled summary of latest voicemail as HTML emails. The notifications for events are delivered to the end users through various notification devices. The notification devices can be enabled or disabled by the administrator for individual or multiple users through Cisco Unity Connection Administration and a user can override their specific notification device settings through Messaging Assistant feature of Cisco Personal Communications Assistant. System Administration Guide 173