/mcpC H A P T E R 3 User Attributes • User Attributes, on page 19 User Attributes Overview Cisco Unity Connection users are created to administer or provide access to the voice messaging system. The user attributes are the objects that enable you to control which users can connect to the system, and determine the system features and resources they can access. Preparing to Add User Accounts You need to select and define user attributes before adding user accounts in Unity Connection. The settings defined by each attribute helps determine which features are available to the users and callers, define limits, and permissions for using Unity Connection resources. Following are the user attributes that should be configured before adding user accounts individually or in bulk: • Class of Service: The class of service enables you to define the control access to critical features on Unity Connection. The class of service membership enables applies the class of service settings to all the member users. See the Class of Service, on page 20 section. • User Templates: The user template settings are applied to the newly created user accounts and enables you to create predefined configurations for the majority of user settings. Any changes made to the user template settings do not affect the existing user accounts associated with that template. See the User Templates, on page 24 section. • Mailbox Stores: Unity Connection allows you to create multiple mailbox stores that can be useful for customers with large installations, where the time required to complete a backup is an issue. Before you add user accounts, review the mailbox store that is specified in the user template that you plan to use. You may need to edit the template to specify a different mail store, or create a new template. If you change the mailbox store specified in a user template, any already-created user accounts that were based on that template are not re-assigned to the new mailbox store. However, you can reassign a user to a different mailbox store at any time. To configure the mailbox stores, see the Message Storage, on page 109 chapter. System Administration Guide 19