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Step 3 Select the video file from Cisco MediaSense: a) In Cisco MediaSense Administration, select Media File Management > Add. b) On the Add Media File page, enter a title for the video to be uploaded. Make sure that the title name of the image should be CiscoUnityConnectionLogo.mp4. c) (Optional) Enter a description of the file. d) Browse to select the Cisco logo in the File field and select Save. You can either select a customized logo from your system or can select the standard Cisco logo. Note The customized logo must be in MP4 format and should meet the following specifications: • H.264 constrained baseline profile • Resolution 1080p, 720p, 480p, or 360p • Audio AAC-LC (MediaSense converts it to AAC-LD upon import) • 48000 Hz sampling frequency • Mono • Maximum 2GB file size Step 4 Disable Cisco Media Sense Prune Policy: Cisco MediaSense has a default setting of pruning enabled for 60 days, which means that MediaSense deletes all video messages/greetings after 60 days and the messages/greetings are not available any more. To avoid your video messages/greetings from getting deleted, you must disable the MediaSense Prune Policy setting a. In Cisco MediaSense Administration, select Prune Policy Configuration. b. On the MediaSense Prune Policy Configuration page, uncheck the Automatically prune recordings after they are more than 60 days old, and when disk space is needed for new recordings (1) check box and select Save. c. Restart all the Cisco MediaSense media services on all the nodes. Configuring Video Services Video services allow Unity Connection to integrate with video server to store and retrieve all the video messages and greetings recorded by the user. In addition, it allows Unity Connection to verify the state of video server, codecs, and user credentials used with video server. Step 1 In Cisco Unity Connection Administration, expand Video and select Video Services. The Search Video Services page appears displaying the currently configured video services. Step 2 Configure video services (For more information on each field, see Help > This Page): • To add a new video service account: • On the Search Video Services page, select Add New. • On the New Video Service page, enter the values of the required fields and select Save. You need to restart the Connection Conversation service on each server in a Unity Connection cluster. • Select Test to display the task execution results window. System Administration Guide 197 Video Configuring Video Services