/mcpthis setting to determine whether the user has reached the list limit. Lists with no members are included in the total number as long as they have recorded names or text names. This means that if a user belongs to a COS that allows 15 lists and the user has 12 private lists with members and two lists with recorded names but no members, the user can potentially create more lists by phone than in the Messaging Assistant before reaching the list limit. • When the user uses the Unity Connection conversation, the user reaches the list limit either by adding members to the two empty lists and creating one new list, or by creating three new lists. If the user reaches the limit by creating three new lists, the user cannot add members to the two empty lists until two lists are deleted. • When the user uses the Messaging Assistant, the user reaches the list limit by creating one new list. Despite reaching the list limit, the user can add members to the two empty lists. Recorded Name and Length For each COS, you can specify whether users are allowed to record the names and the length of the recorded name. Hearing a name recorded in the voice of the user can help callers distinguish between users with similar names. When allowed to record the names, users can either use phone conversation or Messaging Assistant to do the recording and they are prompted to complete the task during first time enrollment. Unity Connection does not prevent users from completing the enrollment process if they do not record a name. Note When Unity Connection users have no recorded name, Unity Connection uses the Text to Speech feature to play the username (either the display name or the concatenated first and last name, depending on which name is entered in Unity Connection Administration). The recorded names can give callers an extra level of assurance that they are reaching the person or mailbox they intended to reach. You must record the usernames at the first time enrollment. This assists the callers in understanding names. SpeechView Transcriptions of Voice Messages When the SpeechView feature is enabled, Unity Connection uses a third-party external transcription service to convert voice messages into text. To use SpeechView, users must belong to a class of service that provides transcriptions of voice messages. Members of the class of service can view the transcriptions of the messages using an IMAP client configured to access the messages. The original voice message is still attached to the transcribed text message. Users can optionally configure an SMS or SMTP notification device so that Unity Connection sends the transcription to a phone or external email address. Video In Unity Connection, for each COS, the administrator can specify whether the users are allowed to record and play video greetings and messages. The administrator allows to play video greetings and messages for both the identified and outside callers. Unity Connection also allows the identified callers to record video greetings and messages. The video greeting and messages settings enable the administrators to control whether the members of a class of service can record video greetings or messages nd if the video greetings and messages can be played for outside callers. System Administration Guide 23 User Attributes Recorded Name and Length