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Reports Reports in Unity Connection are generated to gather information about the system configuration and call management components, such as call handlers and users. Unity Connection is automatically set to gather and store the data from which you can generate reports. To manage reports in Unity Connection, sign in to Cisco Unity Connection Administration, expand System Settings > Advanced and select Reports. (For more information on each field, see Help> This Page). Available Reports You can generate and view reports in Cisco Unity Connection Serviceability. To go to Cisco Unity Connection Serviceability, select Cisco Unity Connection Serviceability in the navigation pane and select Go. For details on generating and viewing reports for Cisco Unity Connection Serviceability, see the Administration Guide for Cisco Unity Connection Serviceability at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html. The Table 17-6 describes the reports available in Unity Connection. Reports Available in Unity Connection Description of Output Report Name Includes the following information for every failed attempt to sign in to Unity Connection by phone: • Username, alias, caller ID, and extension or URI of user who failed to sign in. • Date and time the failed sign in occurred. • Whether the maximum number of failed sign in has reached for the user. Phone Interface Failed Sign-In Includes the following information for each user: • Last name, first name, and alias. • Information that identifies the Unity Connection or Cisco Unified CMBE server associated with the user. • Billing ID, class of service, and extension or URI. • Whether the account is locked. • Whether the user has enabled personal call transfer rules. Users System Administration Guide 233 Advanced System Settings Reports