/mcpIf you have navigated away from the Bulk Administration Tool page, you can go back and select the Display Last Operation button to bring up a download link for the output file from the previous operation. If you need a failed objects file from more than one previous operation, you can use the Command Line Interface (CLI) command “file view activelog cuc/<filename>” to view failed object files. For more information on using CLI commands, see the applicable Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection. The guide is available at http://www.cisco.com/c/en/us/support/ unified-communications/unity-connection/products-maintenance-guides-list.html. Note Custom Keypad Mapping Tool The Custom Keypad Mapping tool allows you to edit the key mappings that are associated with the Custom Keypad Mapping conversations. Within each of these conversations—which are assigned to individual users or user templates on the Phone Menu page in Cisco Unity Connection Administration—there are eight different menus that can be customized. Changing keypad mappings using this tool does not affect any of the other Unity Connection conversation versions. You can assign any one-, two-, or three-key sequence to any defined option for the Main menu, the Message Playback menu (the message header, body and footer can be mapped separately), the After Message menu, the Settings menu, the Message Settings menu, and the Preferences menu. You can customize which options are voiced in each menu and the order in which they are offered. Using the Custom Keypad Mapping Tool The Custom Keypad Mapping tool is divided into eight tabs that represent eight different conversation menus that can be customized. On each of these menu tabs you can: • Customize which key or keys are assigned to each menu option. Leaving a key assignment blank disables that option for the menu. • Configure whether the option is voiced in the menu. This allows you to assign a key or keys to an option but not have it presented verbally in the menu. The option would still be enabled for that menu and Unity Connection would respond appropriately if the assigned key is pressed, but the user would not hear the option in the menu. • Configure the order in which the menu items are offered to users. This is done by selecting the radio button of the row that you want to reorder and then using either the Up or Down arrows or the Move To button to arrange the menu items. The order in which the options appear in the tool is the order in which they are presented to the user by phone regardless of which keys are mapped to the options Step 1 In Cisco Unity Connection Administration, expand Tools and select Custom Keypad Mapping. Step 2 On the Search Custom Keypad Mappings page, select the applicable custom keypad mapping conversation. Unity Connection supports six Custom Keypad Mappings. Note Step 3 On the Edit Custom Keypad Mapping page, select the applicable tab to select the menu for which you would like to change key assignments. System Administration Guide 252 Tools Custom Keypad Mapping Tool