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When database objects such as user accounts are referenced by other objects in Unity Connection (for example, if a user is set to be a recipient of messages left in an interview handler, or if a call handler is set to transfer incoming calls to a user phone), you cannot delete the referenced objects until you have changed settings on the dependent objects. To determine the dependencies of an object that you want to delete, select the Show Dependencies option on the search page for the object type. The option initiates a search for database objects that are dependent on the object you want to delete. From the dependency search results, follow links to the dependent objects and reassign the dependencies. When all dependencies have been reassigned, you can delete the object. Some dependency searches can take several minutes, depending on the object being searched. While a search is in progress, if you browse to another page, or your browser session times out, navigate to Tools > Show Dependency Results to view the dependency search results. Other Administrative Tools In addition to the tools that appear on Unity Connection Administration interface, Unity Connection provides the following tools, which you can use to monitor system performance: Remote Database Administration Tools A database proxy can be enabled to allow the use of some Windows-based remote database administration tools that are available on the Cisco Unity Tools website (http://ciscounitytools.com), where updates to the utilities are frequently posted between Cisco Unity Connection releases. You can sign up to be notified when the utilities posted on the Cisco Unity Tools website are updated. Go to http://ciscounitytools.com and select Sign Up Here. Note Enabling Database Access for Remote Administration Tools In order to use the remote tools, you must first enable remote database access. As opening up database access for remote administration tools can introduce a security risk to your system, several layers of security are involved with enabling access: • The username and password of a user with the Remote Administrator role is required to run remote tools. • The Unity Connection Database Proxy service is disabled by default. Assigning the Remote Administrator Role to One or More Users Step 1 In Cisco Unity Connection Administration, expand Users and select Users. Step 2 On the Search Users page, find the applicable user account. As a best practice, do not use the default system administrator user account for remote access. Instead, use a different administrative user account to avoid the default system administrator account become locked due to too many failed authentication attempts. Note Step 3 On the Edit User Basics page, in the Edit menu, select Roles. System Administration Guide 265 Tools Other Administrative Tools