/mcpFor successful synchronization of the PIN, make sure that publisher server of Cisco Unified CM is up and running. Note Task List for Configuring PIN Synchronization in Unity Connection Do the following to configure PIN Synchronization feature in Unity Connection: • In Cisco Unity Connection Administration, go to Telephony Integrations > Phone System and select the Phone system associated with the user. On the Phone System Basics page go to Edit > Cisco Unified Communication Manager AXL Servers. On the Edit AXL server page, configure the primary AXL server with valid username and password. The feature is not applicable for secondary AXL server. For more information on how to configure the AXL server, see the "Configuring an AXL Server in Unity Connection" section in the "Telephony Integration" chapter. • After configuring the AXL server, select Test under section AXL Servers to check that AXL server is up and running. • On the same page, check the Enable End User PIN Synchronization for Primary AXL Server check box to enable the feature. • Log in to the Cisco Unified OS Administration, go to Security > Certificate Management. On the Find and List Certificates page, select Upload Certificate\Certificate Chain. On the Upload Certificate\Certificate Chain page upload a valid certificate for the Cisco Unified CM to the Cisco Unity Connection tomcat-trust. To ignore the certificate validation errors for AXL server, check the Ignore Certificate Errors check box on the Edit AXL Server page. For more information on certificates, see “Security” chapter of Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 15 at https://www.cisco.com/c/en/us/ td/docs/voice_ip_comm/connection/15/os_administration/guide/b_15cucosagx.html. Configuring PIN Synchronization in Cisco Unified CM Do the following to configure PIN Synchronization feature in Cisco Unified CM: • To enable PIN Synchronization, first upload a valid certificate for the Cisco Unity Connection from the Cisco Unified OS Administration page to the Cisco Unified Communications Manager tomcat-trust. • To create an Application user in Cisco Unified CM, go to User Management > Application User and select Add New. On the Application User Configuration page, enter the values of the required field and select Save. Make sure that the User ID and password entered on the Application User Configuration page must match the username and password of the Cisco Unity Connection system administrator. Note • In Cisco Unified CM, go to System > Application Servers and select the application server that you set up for Cisco Unity Connection. On the Application Server Configuration page, in the Available Application User field, select the application user that is created with Cisco Unity Connection administrator credentials and move it to the Selected Application User field. System Administration Guide 272 User Settings Task List for Configuring PIN Synchronization in Unity Connection