/mcpTo enable users to access email in Exchange, configure unified messaging and select the options applicable to text to speech. For more information, see Unified Messaging Guide for Cisco Unity Connection for Release 15 available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/unified_messaging/ guide/b_15cucumgx.html . Video Service Accounts Unity Connection allows the users to record and play video greetings using a video endpoint. Unity Connection facilitates you to record and play all types of following greetings as video: • Alternate • Busy • Internal • Closed • Standard • Holiday Error greetings are played only as audio greetings. Note Alternate Extensions In addition to the primary extension for each user, you can set up alternate extensions. Alternate extensions can be used for various reasons, such as handling multiple line appearances on user phones. Alternate extensions can also make calling Unity Connection from an alternate device, such as a mobile phone or a phone at another work site more convenient. When you specify the phone number or URI for an alternative extension, Unity Connection handles all calls from that number in the same way that it handles calls from a primary extension (assuming that ANI or caller ID is passed along to Unity Connection from the phone system). This means that Unity Connection associates the alternate phone number with the user account and when a call comes from that number, Unity Connection prompts the user to enter a PIN and sign in. If users set an alternate device to forward to Unity Connection, callers can hear the user greeting and leave messages for the user, just as they would when dialing the primary extension of the user. (Callers can also be transferred to the alternate extension for a user from the automated attendant.) Users need to set forwarding from the device itself, not in Unity Connection. Note that the phone number must be passed to Unity Connection for the system to recognize the device. Users can also address messages to an alternate extension that is associated with another user. Alternate extensions are grouped into two categories: • Administrator-defined alternate extensions-Administrators can add up to 9 alternate extensions. Administrators can view and edit both administrator-defined and user-defined alternate extensions. • User-defined alternate extensions-Users can add up to 10 alternate extensions if they belong to a class of service that allows them to manage user-defined alternate extensions. Users can view administrator-defined alternate extensions if they belong to a class of service that allows them to do so. System Administration Guide 282 User Settings Video Service Accounts