/mcpSet of Privileges Sub - Operation Operation Run Serviceability Page Cisco Unified Serviceability Manage Serviceability This operation allows you to access both the Unity Connection and the Unified Communication Serviceability page. System Settings: Cluster, Plugins, LDAP, SAML, Enterprise and Service Parameters - Full Access Run Serviceability Page Cisco Unity Connection Serviceability Example to Use Custom Roles Unity Connection offers a predefined system role Technician to manage various system settings and networking related operations along with the administrative tasks such as reset of user MWI etc. If you want a user to perform all the operations of the technician role along with some additional operations such as reset passwords and managing Unity Connection tasks, you must create a custom role with the same privileges as of the technician role, provide the privileges for password reset and task management to the role, and assign the role to user. To create a custom role as per the above example, do the following: Step 1 Create a new role Custom Technician and provide the following privileges to create a custom role equivalent to the Technician system role: • Read Access to System Configuration Data - Read Access • System Settings: Advanced - Full Access • System Settings: LDAP Phone Number Transforms - Full Access • Dial Plan: Partitions and Search Spaces - Full Access • Telephony Integrations - Full Access • System Settings: Cluster, Plugins, LDAP, SAML, Enterprise and Service Parameters - Full Access • Manage Networking And Server Roles/Activation/Deactivation - Full Access • Networking: VPIM - Full Access • Reset User MWI • Tools: Run Administration Tools Creation of a new role Custom Technician is simplified by selecting the Technician system role from Inherit System Role field. Step 2 Provide the following additional privileges to the custom role: • Reset User Passwords • Tools: Task Management - Full Access Step 3 Assign the role to the user. For more information on configuring Custom Roles, see the Configuring Roles, on page 204 section of System Settings chapter. System Administration Guide 36 User Attributes Example to Use Custom Roles