/mcp• While updating settings for multiple video service accounts in Bulk Edit mode, you can only map or unmap the video service for the accounts. To create or update the video service accounts for multiple users simultaneously, you can use Bulk Administration Tool. For more information, see Bulk Administration Tool, on page 248 • You can also set the Bulk Edit Task Scheduling field to schedule the Bulk Edit operation for a later date and/or time. Note Step 3 Select Submit. Step 4 If applicable, continue to change settings for these user accounts on the related pages available from the Edit menu. As you make changes on each page, select Submit before going on to the next page to make additional changes. Editing User Accounts through BAT BAT allows you to edit Unity Connection user accounts (with or without voice mailboxes) using the information contained in a comma separated value (CSV) file. For more information on using BAT tool and CSV file, see the Bulk Administration Tool, on page 248 section. Deleting User Accounts In Cisco Business Edition, you delete Cisco Unity Connection user accounts in Cisco Unified CM Administration. (Use the applicable User Management page to find the user or application user, then delete.) To learn more about deleting Unity Connection accounts in Cisco Unified CM Administration, see the online Help or the “Application User Deletion” and “End User Setup” chapters of the applicable Cisco Unified Communications Manager Administration Guide. The guide is available at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html. Note When a user leaves the organization or otherwise no longer needs a Unity Connection account, delete the account in Cisco Unity Connection Administration. Note the following considerations for deleting an account: • All messages in the Unity Connection voice mailbox for the user are automatically deleted. However, if Unity Connection and Exchange mailbox synchronization (single inbox) is configured for the user, Unity Connection voice messages are not deleted from the corresponding Exchange mailbox (the single-inbox feature is available in Unity Connection). • If a user account is referenced by other objects in Unity Connection (for example, if the user is set to be a recipient of messages left in an interview handler or if a call handler is set to transfer incoming calls to the user phone), you are not allowed to delete the user account until you have changed settings on the other objects to remove references to the user account you want to delete. If you try to delete a user account without first changing settings on objects that reference the user account, the delete operation fails. • An administrator is prohibited from deleting his or her own account from Unity Connection Administration. System Administration Guide 45 Users Editing User Accounts through BAT