/mcpEmergency Responder refreshes the Emergency Call Alert window and the Emergency Call Alert window of all on-site-alert personnel in your system, removing the call you just acknowledged. View Emergency Calls To view all emergency calls, click Find without entering any criteria. To narrow your search, follow these steps. Procedure Step 1 Select the field you want to search, select the search relationship, and enter the search string. To search a combination of fields, follow these steps: • Click More to add additional search fields. • Select Any at the top of the list to display calls that match any search criteria (an OR search). • Select All to list only calls that match every criteria (an AND search). • Click Fewer to remove the search criterion at the bottom of the list. You can view this button only after you click More. Step 2 From the drop-down list, choose the number of records per page to be displayed for each search. Step 3 After you enter the search criteria, click Find. Emergency Call Information To respond to an emergency call, you might need more information than is displayed on the Emergency Call Alert window, or you might need to provide these details to law enforcement or other emergency personnel. You can click on a call record in the Emergency Call Alert window to view details about a call. The system administrator sets the displayed fields, such as the street address and the three-digit area code. The PSAP operator also sees these displayed fields. These details might not describe the exact physical location of the caller, but they should describe the origin of the emergency call. If you find that these details are not helpful in locating the emergency caller, contact your system administrator. For additional information, see View History of Emergency Calls, on page 11. The following table describes the fields you see after you click on a call record from the Emergency Call Alert window. Cisco Emergency Responder Onsite Security Guide for Release 15 and SUs 6 Cisco Emergency Responder View Emergency Calls