/mcpIf the system is not configured with at least the default detailed tracing settings, and if you use CUCM 9.x or later: Click Set Default. This reverts trace configuration for this service to default settings. a. Choose Apply to All Nodes. b. Click Save. c. 7. Confirm trace configuration on the other servers in the cluster. 8. If you use an earlier version of CUCM, you need to manually configure your trace settings to match the illustration. The Set Default button on earlier versions sets the Debug Trace Level to Error, and not the Detailed. Configure or Confirm Detailed Tracing for the CTI Manager Service In CUCM 9.X and later, detailed tracing is also enabled by default for the CTI Manager service. Before you proceed, confirm or configure this capability. Log in to the Cisco Unified Serviceability page. 1. Choose Trace > Configuration. 2. From the Server drop-down list, choose the CUCM Publisher and click Go. 3. From the Service Group drop-down list, choose CM Services and click Go. 4. From the Service drop-down list, choose Cisco CallManager and click Go. 5. The system is configured for the default detailed tracing, as shown in this image: