/mcpPurpose Command or Action Cisco Unified CCX allows you to customize the Auto-Attendant prompts from the Cisco • Configure the Auto-Attendant prompts Unified CCX Administration Media Configuration window. It allows you to record the welcome prompt, configure the welcome prompt, and upload a spoken name. Cisco Unity Express Configuration For information about Auto-Attendant Configuration using Cisco Unity Express, see the “Configuring Auto Attendants” chapter in Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide for 3.0 and Later Versions. For information about deploying a sample Auto-Attendant script, see “Deployment of sample script aa.aef” chapter in the Getting Started with Cisco Unified IP IVR. For information about an Auto-Attendant example, see “Auto Attendant Script Example” chapter in the Cisco Unity Express Guide to Writing and Editing Scripts for 7.0 and Later Versions. For information about Auto-Attendant design considerations, see “Auto Attendant Design Considerations” chapter in the Cisco Unity Express Design Guide. Cisco Unity Express Auto-Attendant Troubleshooting For information about Auto-Attendant troubleshooting using Cisco Unity Connection, see the “Troubleshooting Cisco Unity Express Automated Attendant” in Excerpts from Cisco IP Communications Express: CallManager Express with Cisco Unity Express. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 158 Call Center Features Cisco Unity Express Configuration