/mcpConfigure IP Phone Services for Manager and Assistant Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Phone Services. Step 2 Click Add New. The IP Phone Services Configuration window is displayed. Step 3 For each supported phone for managers and assistants, enter the required fields and click Save. See Cisco IP Phone Services Configuration Fields, on page 181 for more information about the fields and their configuration options. The Update successful message is displayed. Cisco IP Phone Services Configuration Fields Description Field Service Information Enter the name of the service. If the service is not marked as an enterprise subscription, the service name will display in areas where you can subscribe to a service, for example, under Cisco Unified Communications Self Care Portal. Enter up to 128 characters for the service name. For Java MIDlet services, the service name must exactly match the name that is defined in the Java Application Descriptor (JAD) file. Note Unified Communications Manager allows you to create two or more IP phone services with identical names. Cisco recommends that you do not do so unless most or all phone users are advanced, or unless an administrator always configures the IP phone services. Be aware that if AXL or any third-party tool accesses the list of IP phone services for configuration, you must use unique names for IP phone services. Note When the service URL points to an external customized URL, you cannot localize the service name according to the device locale of the phone. The service name gets displayed in English alphabets only. Service Name Enter the name of the service to display if the phone cannot display Unicode. ASCII Service Name Enter a description of the content that the service provides. The description can include up to 50 characters in any language, but it cannot include double quotation marks (") or single quotation marks ('). Service Description Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 181 Call Center Features Configure IP Phone Services for Manager and Assistant