/mcpIn the Calling Search Space drop-down list, choose CSS-M-E (or appropriate calling search space). 7. Click Update. User Authentication Fails Problem User authentication fails when you sign in using the login window from the Assistant Console. Possible Cause The following probable causes can apply: • Incorrect management of the user in the database • Incorrect management of the user as an assistant or a manager Solution Ensure that the user ID and the password are ran as a Unified Communications Manager user through Cisco Unified CM Administration. You must run the user as an assistant or a manager by associating the Unified Communications Manager Assistant user information, which you access through Cisco Unified CM Administration under User Management > End User. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 199 Call Center Features User Authentication Fails