McDewey

• Remote destination access to mid-call features through EFA codes that are sent using DTMF digits sent from the remote destination. Unlike Mobile Voice Access, with Enterprise Feature Access you must be calling from a configured remote destination. Note Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Mobility > Enterprise Feature Access Number Configuration. Step 2 In the Number field, enter the unique DID number that mobile users will dial from a remote destination in order to access the Enterprise Feature Access feature. Step 3 From the Route Partition drop-down list, choose the partition where the DID resides. Step 4 (Optional) Check the Default Enterprise Feature Access Number check box to make this EFA number the default for this system. Step 5 Click Save. Step 6 Configure the Enteprise Feature Access service parameters: a) From Cisco Unified CM Administration, choose System > Service Parameters. b) From the Server drop-down list, choose the publisher node. c) From the Service drop-down list, choose Cisco CallManager. d) Set the Enable Enterprise Feature Access service parameter to True. e) (Optional) In the Clusterwide Parameters (System - Mobility) area, edit the DTMF digits that you must enter to access midcall features through Enterprise Feature Access. For example, you could edit the Enterprise Feature Access Code for Hold service parameter, which has a default value of *81. The default values are as follows: • Hold: *81 • Exclusive Hold: *82 • Resume: *83 • Transfer: *84 • Conference: *85 • Session Handoff: *74 • Starting Selective Recording: *86 • Stopping Selective Recording: *87 • Hunt group login—enter a new code • Hunt group logout—enter a new code f) Click Save. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 28 Remote Worker Features Configure Enterprise Feature Access