/mcpPurpose Command or Action • Assign Authentication Proxy Rights, on page 286 Activate WebDialer Procedure Step 1 From Cisco Unified Serviceability, choose Tools > Service Activation. Step 2 From the Servers drop-down list, choose the Unified Communications Manager server that is listed. Step 3 From CTI Services, check the Cisco WebDialer Web Service check box. Step 4 Click Save. Step 5 From Cisco Unified Serviceability, choose Tools > Control Center - Feature Services to confirm that the CTI Manager service is active and is in start mode. For WebDialer to function properly, the CTI Manager service must be active and in start mode. What to do next Configure Language Locale for WebDialer , on page 283 or complete any or all of the following optional tasks: • Enable WebDialer Tracing, on page 277 • Configure WebDialer Servlet, on page 278 • Configure Redirector Servlet, on page 278 • Configure WebDialer Application Server, on page 279 • Configure Secure TLS Connection to CTI, on page 280 Enable WebDialer Tracing To enable Cisco WebDialer tracing, use the Cisco Unified Serviceability Administration application. Trace settings apply to both the WebDialer and Redirector servlets. To collect traces, use the Real Time Monitoring Tool (RTMT). To access the WebDialer trace files, use the following CLI commands: • file get activelog tomcat/logs/webdialer/log4j • file get activelog tomcat/logs/redirector/log4j For more information about traces, see the Cisco Unified Serviceability Administration Guide. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 277 Placing Calls Activate WebDialer