/mcpBLF Call Pickup Overview The BLF Call Pickup feature allows Unified Communications Manager to notify a phone user when a call is waiting to be picked up from a BLF DN. The BLF call pickup initiator (the phone that picks up the call) is selected as the next available line or as a specified line. To use a specified line, the line must remain off hook before the BLF SD button is pressed. You can configure a hunt list member DN as the BLF DN to allow an incoming call to a hunt list member to be picked up by the BLF call pickup initiator. The incoming call on the hunt list member can come from the hunt list or be a directed call. The behavior in each case depends on how you configure call pickup for the hunt list member DN, the BLF DN, and the hunt pilot number. When a Call Pickup occurs with the service parameter Auto Call Pickup Enabled set to false, the phone must remain off hook or the user must press the answer key to pick up the call. The BLF SD button on the phone can exist in any of the following states: • Idle—Indicates that no call exists on the BLF DN. • Busy—Indicates that at least one active call exists on the BLF DN, but no alerts exist. • Alert— Indicates by flashing that at least one incoming call exists on the BLF DN. When there is an incoming call to the BLF DN, the BLF SD button flashes on the BLF call pickup initiator phone to indicate that an incoming call to the BLF DN exists. If Auto Call Pickup is configured, the user presses the BLF SD button on the call pickup initiator phone to pick up the incoming call. If auto call pickup is not configured, the phone must remain off hook, or the user must press the answer key to pick up the call. Call Pickup Configuration Task Flow Procedure Purpose Command or Action Configure a call pickup group for each of the call pickup features that you want to use: Configure a Call Pickup Group, on page 357 Step 1 • Call Pickup • Group Call Pickup • Other Call Pickup • Directed Call Pickup • BLF Call Pickup You must define groups with unique names and numbers. Assign each of the call pickup groups that you created to the directory numbers that are Assign a Call Pickup Group to Directory Numbers, on page 358 Step 2 associated with phones on which you want to enable call pickup. Directory numbers must be assigned to a call pickup group to use this feature. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 355 Receiving Calls BLF Call Pickup Overview