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Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

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Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Class of Control > Calling Search Space. Step 2 Click Add New. Step 3 In the Name field, enter a name. Ensure that each calling search space name is unique to the system. The name can include up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Step 4 In the Description field, enter a description. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), back-slash (), or angle brackets (<>). Step 5 From the Available Partitions drop-down list, perform one of the following steps: • For a single partition, select that partition. • For multiple partitions, hold down the Control (CTRL) key, then select the appropriate partitions. Step 6 Select the down arrow between the boxes to move the partitions to the Selected Partitions field. Step 7 (Optional) Change the priority of selected partitions by using the arrow keys to the right of the Selected Partitions box. Step 8 Click Save. Assign a Call Pickup Group to Hunt Pilots Only hunt lists that are assigned to a call pickup group can use Call Pickup, Group Call Pickup, BLF Call Pickup, Other Group Pickup, and Directed Call Pickup. Follow these steps to assign a call pickup group to hunt pilots: Before you begin Configure Calling Search Space, on page 359 Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Route/Hunt > Hunt Pilot. Step 2 Enter the appropriate search criteria to find the hunt pilot that you want to assign to a call pickup group and click Find. A list of hunt pilots that match the search criteria appears. Step 3 Choose the hunt pilot to which you want to assign a call pickup group. Step 4 From the Call Pickup Group drop-down list that appears in the Hunt Forward Settings area, choose the desired call pickup group. Step 5 Click Save. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 360 Receiving Calls Assign a Call Pickup Group to Hunt Pilots