McDewey

Configure Call Pickup Notification You can configure Call Pickup Notification at the system level, call pickup group level, or individual phone level. Before you begin Assign a Call Pickup Group to Hunt Pilots, on page 360 Procedure Purpose Command or Action To allow the original called party to pick up the call prior to the audio and/or visual alert being sent to the pickup group. Configure Call Pickup Notification for a Call Pickup Group, on page 361 Step 1 To configure the type of audio alert to be provided when phone is idle or has an active call. Configure Call Pickup Notification for a Directory Number, on page 362 Step 2 Configure BLF Call Pickup Notification, on page 363 Step 3 Configure Call Pickup Notification for a Call Pickup Group Before you begin Assign a Call Pickup Group to Hunt Pilots, on page 360 Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Call Pickup Group. The Call Pickup Group window appears. Step 2 Configure the fields in the Call Pickup Group Notification Settings section in the Call Pickup Group Configuration window. See Call Pickup Notification Fields for Call Pickup, on page 362 for details about the fields and their configuration options. Note Refer to Call Pickup Interactions and Restrictions for feature interactions and restrictions that will affect your Call Pickup configuration. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 361 Receiving Calls Configure Call Pickup Notification