/mcp• Add the softkey template to the Phone Configuration. • Add the softkey template to the Common Device Configuration. The procedures in this section describe how to associate the softkey template with a Common Device Configuration. Follow these procedures if your system uses a Common Device Configuration to apply configuration options to phones. This is the most commonly used method for making a softkey template available to phones. To use the alternative method, see Associate Transfer Softkey Template with a Phone, on page 497. Before you begin Configure a Softkey Template for Transfer, on page 494 Procedure Purpose Command or Action Perform this step to add Trnsfer softkey template to the Common Device Configuration. Add Transfer Softkey Template to the Common Device Configuration, on page 496 Step 1 Perform this step to link the Trnsfer softkey Common Device Configuration to a phone. Associate a Common Device Configuration with a Phone, on page 497 Step 2 What to do next Configure Transfer Button, on page 498 Add Transfer Softkey Template to the Common Device Configuration Before you begin Configure a Softkey Template for Transfer, on page 494 Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Common Device Configuration. Step 2 Perform the following steps to create a new Common Device Configuration and associate the softkey template with it; otherwise, proceed to the next step. a) Click Add New. b) Enter a name for the Common Device Configuration in the Name field. c) Click Save. Step 3 Perform the following steps to add the softkey template to an existing Common Device Configuration. a) Click Find and enter the search criteria. b) Click an existing Common Device Configuration. Step 4 In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 496 Receiving Calls Add Transfer Softkey Template to the Common Device Configuration