/mcpAssociate Direct Transfer Softkey Template with a Common Device Configuration Optional. There are two ways to associate a softkey template with a phone: • Add the softkey template to the Phone Configuration. • Add the softkey template to the Common Device Configuration. The procedures in this section describe how to associate the softkey template with a Common Device Configuration. Follow these procedures if your system uses a Common Device Configuration to apply configuration options to phones. This is the most commonly used method for making a softkey template available to phones. To use the alternative method, see Associate Direct Transfer Softkey Template with a Phone, on page 502 Before you begin Configure a Softkey Template for Direct Transfer, on page 499 Procedure Purpose Command or Action Perform this step to add Direct Transfer softkey template to the Common Device Configuration. Add Direct Transfer Softkey Template to the Common Device Configuration, on page 501 Step 1 Perform this step to add Direct Transfer softkey template to the Common Device Configuration. Associate a Common Device Configuration with a Phone, on page 502 Step 2 Add Direct Transfer Softkey Template to the Common Device Configuration Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Common Device Configuration. Step 2 Perform the following steps to create a new Common Device Configuration and associate the softkey template with it; otherwise, proceed to the next step. a) Click Add New. b) Enter a name for the Common Device Configuration in the Name field. c) Click Save. Step 3 Perform the following steps to add the softkey template to an existing Common Device Configuration. a) Click Find and enter the search criteria. b) Click an existing Common Device Configuration. Step 4 In the Softkey Template drop-down list, choose the softkey template that contains the softkey that you want to make available. Step 5 Click Save. Step 6 Perform one of the following tasks: • If you modified a Common Device Configuration that is already associated with devices, click Apply Config to restart the devices. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 501 Receiving Calls Associate Direct Transfer Softkey Template with a Common Device Configuration