/mcp• Persistent Connection • Play Whisper Announcement Extend and Connect Prerequisites • Cisco Jabber, Release 9.1(1) or later • Cisco Unified Workspace License (CUWL) Standard, CUWL Professional, or Cisco User Connect License (UCL) - Enhanced Extend and Connect Configuration Task Flow This section describes the procedures that you must complete to provision Unified Communications Manager users with Extend and Connect capabilities. For information about provisioning Cisco Jabber for Windows users with Extend and Connect, see the Cisco Jabber for Windows Installation and Configuration Guide. Before you begin Procedure Purpose Command or Action Enable mobility for users so that they can use CTI remote devices. CTI devices are off-cluster phones that work with Cisco UC applications. Configure User Account, on page 56 Step 1 Add access control group permissions. Add User Permissions, on page 57 Step 2 Configure off-cluster phones that users can use with Cisco UC applications. Create CTI Remote Devices, on page 58 Step 3 Associate a directory number with the CTI remote device. Add Directory Number to a Device, on page 58 Step 4 Add a numerical address or directory URI that represents the other phones that the user owns. Add Remote Destination, on page 59 Step 5 Verify if the remote destination is successfully added for a user. Verify Remote Destination, on page 60 Step 6 Associate an end user account to the CTI remote device. Associate User with Device, on page 60 Step 7 Configure User Account Use the following procedure to configure a new or existing user in Unified Communications Manager, you must enable user mobility so that they can use CTI remote devices. If you do not enable mobility for users, you cannot assign those users as owners of CTI remote devices. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 56 Remote Worker Features Extend and Connect Prerequisites