McDewey

Actions Symptom • Check if the BOT/TCT devices are shared line devices with the DND state set to OFF. If the status is set to ON, changes to the DND status on other shared lines will not be reflected. • Make sure the DND status on the BOT/TCT devices is set to OFF to reflect changes in the DND status on the line you want to monitor. DND changes are not reflected on the monitoring device. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 569 Presence and Privacy Features Do Not Disturb Troubleshooting