/mcpFor each UC service that you want to be a part of this profile, assign the Primary, Secondary, and Tertiary connections for that service. The fields in the Service Profile Configuration window vary depending on which UC service you configure. Step 4 In the Emergency Calling Profile section, perform the following: a) Check Enable Emergency Calling to enable configuration parameters to endpoints and soft clients to update location and send emergency calls to the Emergency Calling Service Provider. b) Enter the Company ID and Passphrase provided by the Emergency Calling Service Provider when the account is created, and service is enabled in the Organization ID and Secret field. For example, 32-character alphanumeric string provided by RedSky. c) Enter the passphrase required by the Emergency Calling Service Provider Authorization Service in the Secret field. For example, 16-character alphanumeric string provided by RedSky. d) Enter the URL that the device uses to request and set the location in the Location URL field. e) Enter the Emergency Service Numbers. By default, 911, 933 is entered with a comma separating each number. Note When Webex client dials any emergency pattern configured in Emergency Numbers, it will be routed with Geolocation headers to the RedSky server configured in the SIP Trunk. Step 5 Complete the remaining fields in the Service Profile Configuration window. For detailed field descriptions, see the online Help. Step 6 Click Save. Assign the Service Profile Use this procedure to assign the created service profile to the Webex client end-user. If Webex is not registered to Unified CM, the end-user will not be active and does not route the emergency calls to RedSky. You can apply the Service Profile to an end-user to assign the UC services configuration settings in the Service Profile to that end user. You can configure different service profiles for different groups of users in the organization so that each group of users has the right services configured for their job. Procedure Step 1 From Cisco Unified CM Administration, choose User Management > End User. Step 2 In the Find and List Users window, perform either of the following: a) Click Add New to configure a new user. b) Specify the filters in the Find User Where field and then click Find to retrieve a list of users. Note For more information on associating a device with a user, see the Associate Devices to End User section in Cisco Emergency Responder Administration Guide . Step 3 In the Service Settings section, select the RedSky Service Profile from the UC Service Profile drop-down list. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 654 Custom Features Assign the Service Profile