/mcpHeadset and Accessories Inventory Management Cisco IP Phones send headset and accessories inventory data to Unified Communications Manager whenever the headset and accessories are in a connected or disconnected state. Unified Communications Manager stores the inventory data so you can generate an Inventory Summary Report or Custom Inventory Report for all headsets and accessories deployed in this server. Report information includes: headset or accessories serial and model number, docking station details, firmware, configuration templates used, vendor details, and headset or accessories connection status to devices. Headset and Accessories Inventory From Cisco Unified CM Administration, use the Device > Headset and Accessories > Headset and Accessories Inventory window to view a full list of all headsets and accessories that are deployed on your server. You can use this information to generate reports for all deployed headsets and accessories. If you click the Serial Number of the device, you can view details of individual headsets and accessories in a pop-up window. Table 65: Headset and Accessories Inventory Settings Description Field Serial Number of the headsets or accessories. This number is unique for every individual headset or accessories. Note For non-Cisco headsets or accessories, the Device Name is used as the Serial Number. Using the same non-Cisco headset or accessories with multiple phones creates duplicate headsets or accessories records. Note For information on how to locate the Serial Number for a specific headset or accessories, see the Headset Administration Guide for that headset or accessories model. Serial Number Model number of the headset or accessories. Model Displays vendor details. Vendor Indicates the type of headset connection: Wired, DECT Wireless, or Unknown. Type Displays the most current firmware load of the headset or accessories. Firmware Displays information of the end user using the phone or device. User Displays information of the end user using the phone or device. The field is blank when there are no headsets or accessories associated. Attached Phone Owner User ID Displays the end user information associated with the Serial Number of the headset or accessories. Headset/Accessories Owner Display the name of the headset or accessories configuration template. Template Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 683 Device Management Headset and Accessories Inventory Management