/mcp• To edit an existing template, select the template. • To create a new template, select any existing template and click Copy. The existing settings are applied to your new template. Step 3 Add a Name and Description for the template. Step 4 Under Model and Firmware Settings, assign any customized headset or accessories settings that you want to apply to this template. To add a new setting, click the Add button and configure the settings. Step 5 Use the up and down arrows to move the User Profiles that you want to assign to this template to the Assigned Uers Profiles list box. All users whom are assigned to those profiles will also be assigned to this headset and accessories template. Step 6 Click Save. Step 7 Use the Set to Default button to return to the default template settings. Step 8 Click Apply Config. For a Standard Default Headset Configuration Template, the Apply Config button takes effect for the following: • Devices owned by users you added to the Assigned User Profile list • Anonymous devices For a Customized Headset Configuration Template, the Apply Config button takes effect only for devices owned by users you added to the Assigned User Profiles list. Firmware Management Most phones and devices connected to the Unified Communications Manager support the Cisco Headset 500 Series and Cisco Headset 700 Series. Install the latest phone firmware release and device package before connecting your headset or accessories to a phone. When the headset or accessories first connects, it downloads the required firmware and begins the upgrade process. For a given headset or accessories model, the following two firmware options are supported: • Remain on current version—Choose this option if you want the headset or accessories to remain on the existing firmware version (that is, the headset or accessories firmware version is not upgraded to the latest system firmware version). • Latest—Choose this option to upgrade or downgrade the headset or accessories. The system installs and runs the chosen software, even if that firmware is an older release from what the headset or accessories currently has. For example, if you choose 1-5-1-10 as the latest, that firmware will be installed on the headset or accessories regardless of whether the headset or accessories currently has 1-5-1-9 or 1-5-1-11. Firmware Considerations • Users assigned to the standard headset template will always receive the latest headset or accessories firmware and settings. • Settings shown in the Headset Template Configuration (both Standard and Custom) are always set to the Latest firmware for all headset and accessories model series. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 682 Device Management Firmware Management