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The Associate User option is greyed out if the headset is disconnected. To enable, connect in the headset to the device. Skip Headset Association Use this procedure to skip associating the headset to a user. Procedure Step 1 Connect the headset to the Cisco IP Phone. Step 2 Click Exit before associating the headset to a user. Step 3 Click Yes if you don't want to associate the headset. The headset association screen isn’t prompted on any further connections to the device. If the same headset is connected to another device, the Associate Headset to User popup screen appears on the Cisco IP Phone screen and navigates you through the association process. Extension Mobility Login Using Headset Use this procedure to log in with Extension Mobility using a headset that has a user associated. Procedure Step 1 Connect the headset to the Cisco IP Phone. Step 2 If the headset isn’t associated, perform the following: a) Enter the User ID and PIN to associate the headset with the user. b) Click Submit. The login screen displays a success message with the associated User ID and allows the user to sign in with Extension Mobility. c) Click Sign In to complete the Extension Mobility login. Step 3 If the headset is already associated with the user, perform the following: a) Enter the PIN to login with Extension Mobility. b) Select the required user profile. c) Click Submit. Step 4 If a user is already logged in to Extension Mobility on the device and another user plugs in a previously associated headset, the logout screen appears and allows the user to sign out previously logged in user. Step 5 Click Yes to log out of the earlier profile. Step 6 Enter the PIN to login with Extension Mobility. Step 7 Click Submit. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 695 Device Management Skip Headset Association