McDewey

C H A P T E R 57 Native Phone Migration using IVR and Phone Services • Native Phone Migration using IVR and Phone Services Overview, on page 697 • Phone Migration Prerequisites, on page 700 • Phone Migration Task Flow Using Self-Provisioning IVR, on page 701 • Phone Migration Task Flow Using Phone Migration Service, on page 706 • View Phone Migration Report, on page 711 • Migrate Phones using Cisco Unified CM Administration Interface, on page 711 • Migration Scenarios , on page 712 NativePhoneMigrationusingIVRandPhoneServicesOverview The Phone Migration feature is an easy and intuitive Cisco IP Phone migration solution native to Unified Communications Manager. It minimizes the cost and complexity of replacing deprecated or faulty phones. Using the solution, an end user or an administrator can easily migrate all the settings from an old phone to a new phone with a simple user interface. Solution supports following methods for migrating the phones: • Using Self-provisioning IVR Service • Using Phone Migration Service • Using Cisco Unified CM Administration Interface Following table provides a quick comparison of the various phone migration options: Table 66: Different Phone Migration Options and Considerations Using Unified CM Administration Interface Using Phone Migration Service Using Self-provisioning IVR Service Administrator End user (Self-service) End user (Self-service) End user or administrator driven phone migration No No Yes Auto-registration required Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 697