/mcpPhone Migration Task Flow Using Self-Provisioning IVR Use the following task flow to guide you through the phone migration procedures. After you complete this workflow, you can configure Self-Provisioning IVR service, migrate old or faulty Cisco IP Phones, and track the migrated phones list. Procedure Purpose Command or Action Activate the Self-Provisioning IVR and CTI Manager services in Cisco Unified Serviceability. Activate Services for Self-Provisioning, on page 701 Step 1 Enable autoregistration parameter for self-provisioning. Enable Autoregistration for Self-Provisioning, on page 702 Step 2 Configure a CTI route point to handle the self-provisioning IVR service. Configure CTI Route Point, on page 702 Step 3 Configure the extension that users dial in order to access the self-provisioning IVR and associate that extension to the CTI route point. Assign a Directory Number to the CTI Route Point, on page 703 Step 4 Configure an application user for the self-provisioning IVR. Associate the CTI route point to the application user. Configure Application User for Self-Provisioning, on page 703 Step 5 Configure Self-Provisioning system settings. Configure the System for Self-Provisioning, on page 704 Step 6 Enables the users to Self-Provision phones in the user profile to which they are assigned. Enable Self-Provisioning in a User Profile, on page 705 Step 7 Choose the migration procedure that applies for you. The Self-Provisioning IVR can be used by Migrate phones using any of these procedures: Step 8 • Migrate Phones Using Self-Provisioning IVR (Administrator), on page 705 either administrators or phone users to migrate phones. • Migrate Phones Using Self-Provisioning IVR (Phone Users), on page 706 Following the migration, view a report that shows Cisco IP Phones that are migrated. View Phone Migration Report, on page 711 Step 9 Activate Services for Self-Provisioning Use this procedure to activate the services that support the Self-Provisioning feature. Ensure that both the Self-Provisioning IVR and Cisco CTI Manager services are running. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 701 Device Management Phone Migration Task Flow Using Self-Provisioning IVR