/mcpStep 5 Associate the CTI route point that you created to the application user by performing the following steps: a) If the CTI route point that you created does not appear in the Available Devices list box, click Find More Route Points. The CTI route point that you created displays as an available device. b) In the Available Devices list, select the CTI route point that you created for self-provisioning and click the down arrow. The CTI route point displays in the Controlled Devices list. Step 6 Complete the remaining fields in the Application User Configuration window. For help with the fields and their settings, see the online help. Step 7 Click Save. Configure the System for Self-Provisioning Use this procedure to configure your system for self-provisioning. Self-provisioning provides users in your network with the ability to add their own desk phone through an IVR system, without contacting an administrator. In order to use the self-provisioning feature, your end users must also have the feature enabled in their user profiles. Note Procedure Step 1 From Cisco Unified CM Administration, choose User Management > Self-Provisioning. Step 2 Configure whether you want the self-provisioning IVR to authenticate end users by clicking one of the following radio buttons: • Require Authentication—In order to use the self-provisioning IVR, end users must enter their password, PIN, or a system authentication code. • No Authentication Required—End users can access the self-provisioning IVR without authenticating. Step 3 If the self-provisioning IVR is configured to require authentication, click one of the following radio buttons to configure the method whereby the IVR authenticates end users: • Allow authentication for end users only—End users must enter their password or PIN. • Allow authentication for users (via Password/PIN) and Administrators (via Authentication Code)—End Users must enter an authentication code. If you choose this option, configure the authentication code by entering an integer between 0 and 20 digits in the Authentication Code text box. Step 4 In the IVR Settings list boxes, use the arrows to select the Language that you prefer to use for IVR prompts. The list of available languages depends on the language packs that you have installed on your system. Refer to the Downloads section of cisco.com if you want to download additional language packs. Step 5 From the CTI Route Points drop-down list, choose the CTI route point that you have configured for your self-provisioning IVR. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 704 Device Management Configure the System for Self-Provisioning