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Step 3 Enter the phone load and click the Swap Loads button in the phone load to make it the default phone load. Step 4 Click Save. Configure Self-Provisioning Authentication The Phone Migration Service uses Self-Provisioning system settings to authenticate users prior to phone migration. Procedure Step 1 From Cisco Unified CM Administration, choose User Management > Self-Provisioning. Step 2 Configure whether you want the self-provisioning to authenticate end users by clicking one of the following radio buttons: • Require Authentication—In order to use self-provisioning, end users must enter their password, PIN, or a system authentication code. • No Authentication Required—End users can access the self-provisioning options without authenticating. Step 3 If the self-provisioning functionality is configured to require authentication, click one of the following radio buttons to configure the method whereby the self-provisioning options authenticates end users: • Allow authentication for end users only—End users must enter their password or PIN. • Allow authentication for users (via Password/PIN) and Administrators (via Authentication Code)—End Users must enter an authentication code. If you choose this option, configure the authentication code by entering an integer between 0 and 20 digits in the Authentication Code text box. Step 4 Click Save. Phone Migration Tasks After self-provisioning Authentication is setup, use any of the following procedures to migrate phones. Migrate Phones Using Phone Migration Service (Administrator) Administrators can use this procedure to migrate Cisco IP Phones on behalf of an end user, or to migrate common phones (for example, a lobby phone). Before you begin Make sure that the old phone is in the "Unregistered" state before you proceed with migration. You can plug the new phone into the network, wait until you get the phone migration or provisioning prompt and start the migration process. Once the migration is successful, the device re-registers with the users phone configuration data. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 708 Device Management Configure Self-Provisioning Authentication