/mcpThere are up to 50 feature announcements available. These announcements can be Cisco-provided audio files or uploaded custom .wav files. All custom announcement .wav files must be uploaded to all servers in the cluster. Procedure Step 1 In Cisco Unified Communications Manager, select Media Resources > Announcements. The Find and List Announcements window displays. Step 2 Select a hyperlink to the announcement you want to use. Example: Hyperlink—Wait_In_Queue_Sample You can edit the announcement description or choose a customized announcement if uploaded. Step 3 To upload a .wav file to use as a custom announcement, click Upload File. The Upload File window opens. Step 4 In the Upload File window, choose the locale, enter the filename or browse to select the .wav file, and click Upload File. The upload process begins, and may take a few minutes depending on the file. The Status is updated after processing is complete. Step 5 Click Close to close the upload window. The Announcement Configuration window refreshes to update the uploaded file status. Step 6 To play the customized announcement, ensure that the Enable check box is checked in the Announcement by Locale pane in the Announcements Configuration window. Step 7 After you make the changes in the Announcements Configuration window, click Save. What to do next You must upload the announcement on each node in the cluster, because the announcement files are not propagated between servers in a cluster. Browse to Cisco Unified Communications Manager Administration on each server in the cluster and repeat the upload process. Configure Music On Hold You can configure Music On Hold (MoH) to play an optional initial greeting announcement when a caller is first put on hold and also to play a periodic repeating announcement. These announcements can use one of the Cisco-provided audio files or a file that is uploaded into the system. Perform the following procedure to add or update a Music On Hold audio source, to associate an existing audio source with an audio stream number, or to upload a new custom audio source. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 740 Advanced Call Processing Configure Music On Hold