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Directory Number Overview In Cisco Unified Communications Manager Administration, use the Call Routing > Directory Number menu path to configure Directory Numbers (DNs). Using Cisco Unified Communications Manager Administration, you can configure and modify the DNs that are assigned to specific phones. A new section External Presentation Information is added on the Directory Number Configuration page. The administrator can now configure the presentation name and number of their choice to display on the supported devices for external calls. If an administrator does not want to show users' identity, they have a privilege to display configured External Presentation Number and External Presentation Name as Anonymous on the called party device. Directory Number Configuration Tasks Procedure Purpose Command or Action If your system is synchronized with a company LDAP directory, you can import the new end user directly from LDAP. Add a new end user using one of the following methods: Step 1 • Import an End User from LDAP, on page 782 Otherwise, you can add and configure the end user manually. • Add an End User Manually, on page 783 You can use the 'Add New Phone' procedure to configure a new phone for the end user using settings from a universal device template. Assign a phone to new or existing end user by performing one of the following tasks: Step 2 • Add New Phone for End User , on page 784 You can also use the 'Move' procedure to assign an existing phone already configured or pre-configured. • Move an Existing Phone to a End User, on page 785 To configure the external presentation number and external presentaion name for DNs that are assigned to specific phones. Configure External Presentation Information on DN, on page 785 Step 3 Import an End User from LDAP Perform the following procedure to manually import a new end user from a company LDAP directory. If your LDAP synchronization configuration includes a feature group template with a user profile that includes universal line and device templates and a DN pool, the import process automatically configures the end user and primary extension. You cannot add new configurations (for example, adding a feature group template) into an LDAP directory sync after the initial sync has occurred. If you want to edit an existing LDAP sync, you must either use Bulk Administration, or configure a new LDAP sync. Note Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 782 Advanced Call Processing Directory Number Overview