McDewey

CiscoUnifiedJTAPI support Method names Class names getACDManagerConnection ACDConnection getACDAddresses ACDManagerAddress getACDConnections ACDManagerConnection getACDAddress Agent getAgentAddress getAgentID getAgentTerminal getState setState addAgent AgentTerminal getAgents removeAgents setAgents AgentTerminalObserver addCallObserver CallCenterAddress connectPredictive CallCenterCall getApplicationData getTrunks setApplicationData CallCenterCallObserver getACDAddresses CallCenterProvider getACDManagerAddresses getRouteableAddresses getCall CallCenterTrunk getName getState getType Yes cancelRouteCallback RouteAddress Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1610 Cisco Unified JTAPI Classes and Interfaces Cisco Unified JTAPI Classes and Interfaces