McDewey

Call information / Notes Events Action This is a server call. Calling = 2000 (Agent) Called = 5000 (IVR) The Calling Party number is as specified in the addMediaStream() method ("2000" in this case), and is available immediately from the CallActiveEvent. Note No connection for 2000 is created, as 2000 is "spoofed". Agent Greeting is complete. GC2 - CallActiveEvent GC2 - ConnCreatedEvent (5000) GC2 - ConnInprogressEvent (5000) GC2 - CallCtlConnOfferedEv (5000) GC2 - ConnAlertingEvent (5000) GC2 - CallCtlConnAlertingEv (5000) GC2 - TermConnCreatedEvent (Term of 5000) GC2 - TermConnRingingEvent (Term of 5000) GC2 - CallCtlTermConnRingingEv (Term of 5000) GC2 - ConnConnectedEvent (5000) GC2 - CallCtlConnEstablishedEv (5000) GC2 - TermConnActiveEvent (Term of 5000) GC2 - CallCtlTermConnTalkingEv (Term of 5000) GC1 - CiscoMediaStreamStartedEv (2000) 2. Application gets the TerminalConnection for 2000 on GC1 and invokes addMediaStream( "5000", "2000" ) BIB call is cleaned up. Ev.isSuccessful() = true. The call continues as normal. GC2 - CallCtlTermConnDroppedEv (Term of 5000) GC2 - ConnDisconnectedEvent (5000) GC2 - CallCtlConnDisconnectedEv (5000) GC2 - CallInvalidEvent (5000) GC2 - CallObservationEndedEv GC1 - CiscoMediaStreamEndedEv (2000) 3. Application disconnects IVR, or tester manually hangs up the IVR device. Primary call is cleaned up. GC1 - TermConnDroppedEv (Term of 2000) GC1 - CallCtlTermConnDroppedEv (Term of 2000) GC1 - ConnDisconnectedEvent (2000) GC1 - CallCtlConnDisconnectedEv (2000) GC1 - TermConnDroppedEv (Term of 1000) GC1 - CallCtlTermConnDroppedEv (Term of 1000) GC1 - ConnDisconnectedEvent (1000) GC1 - CallCtlConnDisconnectedEv (1000) GC1 - CallInvalidEvent GC1 - CallObservationEndedEv 4. Agent finishes the conversation and ends the call Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 764 Message Sequence Charts Message Sequence Charts