/mcpEven though the CAR Administrator status extends to any user with the role “Standard Admin Rep Tool Admin,” CAR notifications, alerts, and pregen reports only get sent to users who are members of the group “Standard CAR Admin Group” and not all CAR administrators. To log on to CAR, perform the following procedure: Before you begin Perform the following tasks: • Before you can log in to CAR, verify that the Cisco CAR Web Service and the CiscoCAR Scheduler service that is run on the first server. After you activate the services, the option CDR Analysis and Reporting displays under the Tools menu in Cisco Unified Serviceability. For information on how to activate services, see the Activate CAR, on page 20. • Configure CAR administrators, managers, and users as described in Generate CAR Users, on page 25. Procedure Step 1 To log on to CAR, perform one of the following tasks: a) For CAR system administrators only - From Cisco Unified Serviceability, choose Tools > CDR Analysis and Reporting. b) For CAR users or administrators - From the web browser, enter https://<Server-ip/name>:8443/car/ Step 2 After the CAR logon window displays, enter your user ID in the User Name field. Step 3 In the Password field, enter your password. Click Login. The CAR window displays. If the user ID or password is invalid, CAR displays one of the Identity Management System (IMS) messages that are listed in the following table. Table 6: CAR Invalid Logon Messages Message Error Code Either the User Name or the Password entered is invalid. Ensure that you are logging into CAR as a CAR administrator or a regular End User. IMS_ERROR_CODE 1 The account has been locked by System Administrator. Please contact the administrator. IMS_ERROR_CODE 2 The account has been temporarily locked. Please contact the System Administrator or try after sometime. IMS_ERROR_CODE 3 The account has been deactivated due to lack of activity. Please contact the System Administrator. IMS_ERROR_CODE 4 The account has been locked as the password has expired. Please reset the password or contact the System Administrator. IMS_ERROR_CODE 5 Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 28 CDR Analysis and Reporting Log On to CAR