/mcpMessage Error Code The account has been locked as the password has expired. Please contact the System Administrator. IMS_ERROR_CODE 6 The system has changed over to using LDAP authentication and the user is still in the old database. Please contact the System Administrator. This error code is not used for Cisco Unified Communications Manager Business Edition 5000. IMS_ERROR_CODE 7 = ERROR: LDAP_INACTIVE The account has been locked as the user needs to log in manually and change the credential first. Please reset the password from the Cisco Unified Communications Manager Administrationpage or contact the System Administrator. IMS_ERROR_CODE 8 System error. Please contact the System Administrator. IMS_ERROR_CODE UNKNOWN Unable to Authenticate User due to System Error. Please contact System Administrator. IMS_EXCEPTION (any exception returned by IMS) = AUTHENTICATION FAILURE After you log on to CAR, the following warning messages are displayed on a dashboard, if any: • Displays a list of nodes where CallManager service is activated but CDR Enabled flag is not enabled. Also, specifies that the CDRs will not be generated on the listed nodes. • If cluster wide parameter Call Diagnostics Enabled flag is disabled, it displays that the flag is disabled and states that the QoS information will not be generated on calls. • Displays the status of CAR Scheduler service and Cisco Repository Manager Service, if they are stopped on publisher. • Displays the breach status, if either the limit 2M or HWM is breached. • Displays the status of CDR loader. • Last run of CAR Loader is interrupted, please check the CAR Scheduler Logs for more information. a) If the loader is disabled, it states that the loader is disabled. b) If the loader is enabled, it checks for the last load status of CDR loader. If the last load status of CDR loader is failed, it displays that the loading of CDR loader is failed and informs you to check the CAR scheduler logs. If the CDR loader is interrupted by DRS backup or restore activity, or if the Cisco CAR Scheduler service restarts, it displays the message: Last run of CAR Loader is interrupted, please check the CAR Scheduler Logs for more information. 1. If any of the Tbl_System_Preferences table columns does not have expected values, the dashboard displays the exceptions along with a Restore Defaults button. You can click the Restore Defaults button, to populate the Tbl_System_Preferences table with default values required for the smooth functioning of CAR loader and reports. The following list of notice messages are displayed on the dashboard, if any: Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 29 CDR Analysis and Reporting Log On to CAR