/mcpperiod that you specify. Use this report to help monitor the voice quality of all calls on a user-level basis for the entire system. The call details in CDRs and CMRs and the QoS parameters that you choose provide the basis for assigning a particular voice-quality category to a call. • Summary - Available for managers and CAR administrators. This report provides a two-dimensional pie chart that shows the distribution of QoS grades that are achieved for the specified call classifications and period. The report also provides a table that summarizes the calls for each QoS. The call details in CDRs and CMRs and the QoS parameters that you choose provide the basis for assigning a call to a particular voice-quality category. Use this report to monitor the voice quality of all calls through the network. • By Gateway - Available for CAR administrators. This report shows the percentage of the calls for each of the chosen gateways that meet the QoS criteria that the user chooses. You can generate this report on an hourly, daily, or weekly basis. • By Call Types - Available for CAR administrators. This report shows the percentage of the calls for each chosen call type that meet the QoS criteria that the user chooses. You can generate this report on an hourly, daily, or weekly basis. • Traffic • Summary - Available for CAR administrators. This report provides information about the call volume for a period that you specify and include only those call types and QoS voice-quality categories that you choose. Use this report to determine the number of calls that are being made on an hourly, weekly, or daily basis. This report helps you identify high- and low-traffic patterns for capacity planning. • Summary by Phone Number - Available for CAR administrators. This report provides information about the call volume for a period and set of phone numbers that you specify. It includes only those call types and phone numbers that you choose. You can generate the report on an hourly, weekly, or daily basis. This report helps you determine high-usage users or groups by aggregating the usage level across the users that you specify. • FAC/CMC • Client Matter Code - Available for CAR administrators. This report allows administrators to view the originating and destination numbers, the date, and time that the call originated, the call duration in seconds, and the call classification for calls that relate to each chosen client matter code. • Authorization Code Name - Available for CAR administrators. This report allows administrators to view the originating and destination numbers, the date, and time that the call originated, the call duration in seconds, the call classification, and the authorization level for calls that relate to each chosen authorization code name. • Authorization Level - Available for CAR administrators. This report allows administrators to view the originating and destination numbers, the date, and time that the call originated, the call duration in seconds, the authorization code name, and the call classification for calls that relate to each chosen authorization level. • Malicious Call Details - Available for CAR administrators. The Unified Communications Manager Malicious Call Identification (MCID) service tracks malicious calls. The Malicious Call Details report displays the details of malicious calls for a given date range. • Precedence Call Summary - Available for CAR administrators. The Unified Communications ManagerCall Precedence service allows authenticated users to preempt lower priority phone calls. The PDF version Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 94 CDR Analysis and Reporting System Reports Summary Description