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b) To update the area code for specific trunks, enter the area code for each trunk that you want to configure in the area code field for that trunk. Step 3 In the Max No. of Ports field, enter the number of ports for each trunk that you want to configure. The maximum number of ports range goes from 1 to 999. Note CAR uses the values that were provided for the trunk when it was added in Cisco Unified CM Administration. Therefore, some trunks will already have a zero for maximum number of ports, depending on the details that were specified when the trunk was added in Cisco Unified CM Administration. CAR does not accept zero as a value for the maximum number of ports; you may be prompted to change the maximum number of ports for all trunks with a value of zero. Step 4 Click Update. You can run reports in CAR on any or all the configured trunks. Set Up System Preferences CAR provides default system preferences; however, you can customize the system by specifying values for the system parameters. This section describes how to specify values for system preferences. Procedure Step 1 Choose System > System Parameters > System Preferences. The System Preferences window displays. The list of available system parameters displays in the Parameter Name list. Step 2 In the Parameter Value field, enter the desired value for the parameter as described in the following table. Table 8: System Preferences Parameter Description Parameter Enter the company name that is used as header information in reports. The company name cannot exceed 64 characters in length. COMPANY_NAME Step 3 Click Update. Set Up CDR Load Schedule By default, CDR data loads continuously 24 hours a day, 7 days a week, and loads only CDR records. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 36 CDR Analysis and Reporting Set Up System Preferences