/mcp• Cisco IP Phone Services - Available for CAR administrators. The Cisco IP Phone Services report shows selected Cisco IP Phone services, the number of users that are subscribed to each of the selected services, and the utilization percentage for each of the selected services. You can create services for a wide variety of business and entertainment uses. If you have revenue that is tied to a service, such as for advertising, you can use this report to determine the number of users who have subscribed to the service. You can also use this report to indicate the popularity of the selected services. Mail Reports You can email all reports in CAR. You can send a report by mail from any report window in CAR. You can also view the report first and then send it. Before you begin To email reports, first, configure valid mail parameters. The mail parameters allow CAR to send email by using an email server in your system. See the Set Up Mail Server Parameters, on page 31, for more information. Also, set up the details of the report that you want generated. The following procedure describes how to mail a CAR report. Procedure Step 1 Within any CAR Reports window or after viewing the report, click Send Report. The Mail To window displays. Step 2 Enter the email ID for the user to whom you want to send the report. Step 3 You can search for a user by clicking the To. A User Search window displays. Step 4 In the First Name and Last Name fields, enter characters of the first or last name of the user and click Search. A User Search Results window displays on the same page and lists all users who matched the search criteria that you entered. Step 5 In the row for the user to whom you want to send the report, click the Select link. The user that you chose gets added to the To field of the Mail To window. Repeat this step to add more users to the list of people who will be emailed a copy of this report. Step 6 When you have added all users, click Close in the User Search window. The users who are listed in the Search Users window get copied to the To field of the Mail To window. Step 7 To add a user to the Cc field, click the Cc and follow the same instructions as described in Step 4, on page 63 through Step 6, on page 63. Step 8 In the Subject field, enter a subject message (optional). Step 9 In the Message area, enter a message (optional). Step 10 Click Send. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 63 CDR Analysis and Reporting Mail Reports