McDewey

View CSV Reports At times, the data in the CSV report may not be aligned properly. To align the data and view the report in the right format, do the following: Procedure Step 1 Open the CSV report in a web browser. Step 2 Right-click anywhere on the report and choose View Source. The report opens as a text file. Step 3 Save the text file with a CSV file extension. Step 4 Open the CSV file. The data is displayed in the right format. Search Users Many reports in CAR provide a search function, so you can look for users. The following CAR User reports support search by user: Department and individual bills, Top N by charge, duration, and a number of calls, Cisco Unified Communications Manager Assistant, and Cisco Unified IP Phone. You can mail all reports that can be generated through the Send Report. Before you begin You must use the window in User Reports that allows you to search for users. This section describes how to search for a user. Procedure Step 1 Click the Search Users link. A User Search window displays. Step 2 In the First Name and Last Name fields, enter characters of the first or last name of the user and click Search. A User Search Results window displays in the same window and lists all users who matched the search criteria that you entered. Step 3 In the row for the user that you want, click Select link. The user that you chose gets added to the List of Users in the User Search window. Repeat this step to add more users. Step 4 When you have added all users, click Close in the User Search window. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 64 CDR Analysis and Reporting View CSV Reports