/mcpAdd People to Your Phone Contacts You can save your coworker's phone number and email address to your contact list. From your phone, you can browse or search for your coworker's number and make calls directly without having to type the number each time. The contact list is unique to each phone. You can't share the contact list with your other phones. Note Procedure Step 1 From Unified Communications Self Care Portal, choose Phones > Phone Setting > Phone Contacts. Step 2 Click Create New Contact. Step 3 Enter the required field details for Contact Information and Contact Methods, and then click Save. You can click the edit icon to modify the contact name or click the delete icon to remove the contact name from your phone list. Note Forward Your Phone Calls When you're away from your phone or desk, you can forward calls from your Cisco IP Phone to another phone or to a voicemail account. Call Forward All (CFA) allows a phone user to forward all calls to a directory number. You can configure CFA for internal and external calls and can forward calls to a voicemail system or a dialed destination number by configuring the calling search space (CSS). includes a secondary Calling Search Space configuration field for CFA. The secondary CSS for CFA combines with the existing CSS for CFA to allow support of the alternate CSS system configuration. When you activate CFA, only the primary and secondary CSS for CFA are used to validate the CFA destination and redirect the call to the CFA destination. If these fields are empty, the null CSS is used. Only the CSS fields that are configured in the primary CSS for CFA and secondary CSS for CFA fields are used. If CFA is activated from the phone, the CFA destination is validated by using the CSS for CFA and the secondary CSS for CFA, and the CFA destination gets written to the database. When a CFA is activated, the CFA destination always gets validated against the CSS for CFA and the secondary CSS for CFA. prevents CFA activation on the phone when a CFA loop is identified. For example, identifies a call forward loop when the user presses the CFwdALL softkey on the phone with directory number 1000 and enters 1001 as the CFA destination, and 1001 has forwarded all calls to directory number 1002, which has forwarded all calls to directory number 1003, which has forwarded all calls to 1000. In this case, identifies that a loop has occurred and prevents CFA activation on the phone with directory number 1000. Cisco Unified Communications Self Care Portal User Guide, Release 15 15 Phone Feature Configuration Add People to Your Phone Contacts