/mcpError Message %UC_XcpCM-2-PushXMPPClientPoolError: %[Type=String][ErrorDescription=String] [component=String][AppID=String][ClusterID=String][NodeID=String]: Cisco XCP Config Manager was not able to send Push Notification. Explanation Encountered an issue while establishing HTTP client pool connection from Config Manager to Cisco Cloud. Recommended Action [Note: the following recovery techniques will impact multiple clients; please plan accordingly as to when these activities are performed] Within the Unified CM configuration, set Push to 'Disable', then back to 'Enable.' If this is unsuccessful, restart the Cisco XCP Config Manager service. For further assistance please contact Cisco Technical Support. Error Message %UC_XcpCA-3-XCAPollingThreadExited: %[Reason=String][AppID=String][ClusterID=String] [NodeID=String]: Cisco XCP Counter Aggregator service has its polling thread exited.. Explanation Cisco XCP Counter Aggregator service has its polling thread exited. Recommended Action Check log file for any errors. Try restarting the Cisco XCP Counter Aggregator service. Error Message %UC_SAMLSSO-6-SAMLSSOEnableSuccess: %[AppID=String][ClusterID=String] [NodeID=String]: SAML SSO enable operation successful. Explanation This alarm indicates that operation to enable SAML SSO was successful. Recommended Action Informational alarm. No action required. Error Message %UC_SAMLSSO-3-SAMLSSOEnableFailure: %[ErrorDetails=String][AppID=String][ClusterID=String] [NodeID=String]: SAML SSO enable operation failed. Explanation This alarm indicates that operation to enable SAML SSO has failed. Recommended Action In the Cisco Unified Reporting tool, run a CM Cluster Overview report and check the SAML SSO status on other nodes in the cluster to determine if operation has failed on other nodes as well. Verify that there is connectivity between the node from where the enable operation is initiated and the node(s) where the operation failed. Use RTMT to collect traces for Cisco SSO and contact Cisco TAC for assistance. Alternately, use CLI to collect traces by running the commands 'file get activelog tomcat/logs/ssosp/log4j/.log' and 'file get activelog platform/log/ssoApp.log'. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 154/343