/mcp• Redirect • lineDevSpecific (SLDST_MSG_WAITING) • lineDevSpecific (SLDST_MSG_WAITING_DIRN) Presentation Indication Change Notification of SuperProvider and CallPark DN Monitoring Flags Super Provider The Super Provider functionality allows a TSP application to control any CTI controllable device in the system (IP Phones, CTI Ports, CTI Route Points etc). The TSP application has to have an associated list of devices that it can control. It cannot control any devices that are outside of this list. However, certain applications would want to control a large number (possibly all) of the CTI controllable devices in the system. Super Provider enables the administrator to configure a CTI application as a “Super-Provider.” This will mean that particular application can control absolutely any CTI controllable device in the system. Previously, the Super Provider functionality was never exposed to TSP apps, that is the TSP application needed to have the device in the controllable list. In this release, TSP apps can control any CTI controllable device in the CallManager system. The Super-Provider apps need to explicitly “Acquire” the device before opening them. TSP exposes new interfaces to the apps to explicitly Acquire/Deacquire any device in the system. The device information will be fetched for the explicitly acquired device using the SingleGetInfoFetch API exposed via QBE by CTI. Later, TSP will fetch the line information for this device using the LineInfoFetch API. The lines of this device are reported to the app using the LINE_CREATE/PHONE_CREATE events. The apps can explicitly 'De-Acquire' the device. After the device is successfully de-acquired, TSP will fire LINE_REMOVE/PHONE_REMOVE events to the apps. TSP also supports Change Notification of Super-Provider flag. If the administrator has configured a User as a Super-Provider in the admin pages, then the status of this is changed and the user is no more a Super-Provider, then CTI will inform the same to TSP in ProviderUserChangedEvent. If any device had been explicitly acquired and opened in super-provider mode, then TSP will fire PHONE_REMOVE/LINE_REMOVE to the app indicating that the device/line is no more available for the app to use. In this release, TSP supports change notification of CallParkDN Monitoring as well. Say, the user has been configured to allow monitoring of CallParkDN in the admin pages, now the status of this flag is disabled. Then TSP will fire LINE_REMOVE for the CallParkDNs. Say, initially the CallParkDN Monitoring is disabled, now the status is changed to enabled, then TSP will fetch all the CallParkDNs from CTI and fire LINE_CREATE for each of the CallParkDNs. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 96 Features Supported by TSP Presentation Indication