McDewey

C H A P T E R 4 Cisco Unified TAPI Installation This chapter describes how to install and configure the Cisco Unified Telephony Application Programming Interface (TAPI) client software for Unified Communications Manager. The upgraded TAPI client software does not work with previous releases of Unified Communications Manager. Note • Required Software, on page 109 • Supported Windows Platforms, on page 109 • Installing the Cisco Unified CM TSP Client, on page 110 • Silent Installation of Cisco Unified CM TSP, on page 122 • Using Cisco TSP, on page 125 • Cisco Unified CM TSP Configuration Settings, on page 127 • Managing the Cisco Unified CM TSP, on page 140 • Verify the Cisco Unified CM TSP Installation, on page 142 • Cisco TSP Behavior on Windows Upgrade, on page 142 Required Software Cisco TSP requires the following software: • Unified Communications Manager • Supported Windows Platforms, on page 109 Supported Windows Platforms All Windows operating systems support CiscoTAPI. Depending on the type and version of your operating system, you may need to install a service pack. For a detailed breakdown of supported Windows platforms for Cisco Unified TAPI, see https://developer.cisco.com/site/tapi/documents/supported-windows-os/. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 109