McDewey

Table 8: CTI Manager Configuration Fields for Unified CM Releases Until 15SU1 Description Field Use this field to specify the CTI Manager to which the TSP attempts to connect to first. Select one of the following options: • Click the IP Address radio button and use the text box to provide the IPv4 address of the Primary CTI Manager. • Click the IPV6 Address radio button and use the text box to provide the IPv6 address, if the application must connect using IPv6 with the Primary CTI Manager. • Click the Host Name radio button and enter the host name of the Primary CTI Manager. Primary CTI Manager Location Use this field to specify the CTI Manager to which the TSP attempts to connect when the Primary CTI Manager is not reachable. Select one of the following options: • Click the IP Address radio button and use the text box to provide the IPv4 address of the Backup CTI Manager. • Click the IPV6 Address radio button and use the text box to provide the IPv6 address, if the application must connect using IPv6 with the Backup CTI Manager. • Click the Host Name radio button and enter the host name of the Backup CTI Manager. Backup CTI Manager Location Preferred addressing mode with which the application tries to connect with the CTI Manager when IPv4 or IPv6 address is available. Click the radio button that is applicable. If the TSP fails to connect, it retries with the other IP addressing modes. IP Addressing Preference CTI Manager Tab from Unified CM Release 15SU2 Onwards The CTI Manager tab enables you to configure information that is related to the primary, secondary, and tertiary CTI Managers, as illustrated in the following screenshot. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 130 Cisco Unified TAPI Installation CTI Manager Tab from Unified CM Release 15SU2 Onwards