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Table 73: Use Case 3: Device A Calls CTIRD When CTI Remote Device Is Observed , Remote Destination Is Not Configured and "Route calls to all remote destinations when client is not connected" Is Enabled (CFNA Is Configured On Enterprise Number to Voice Mail Box) Expected Result Scenario Call will route to voice mail number.

  1. Provider Open request
  2. Issue Line Open on remote device and devices which have the remote destinations
  3. Phone A makes a call to CTIRD Table 74: Use Case 4: Device A Calls CTIRD When CTI Remote Device Is Observed , Remote Destination Is Not Configured and "Route calls to all remote destinations when client is not connected" Is Disabled (CFNA Is Configured On Enterprise Number to Voice Mail Box) Expected Result Scenario Call will route to voice mail number.
  4. Provider Open request
  5. Issue Line Open on remote device and devices which have the remote destinations
  6. Phone A makes a call to CTIRD Table 75: Use Case 5: DeviceA Calls CTIRD When Active RD Is Set and "Route calls to all remote destinations when client is not connected" Is Enabled. Setup: A IP Phone, B CTI-RD, C RDD1, D RDD2. Active RD Is Set to C Expected Result Scenario Incoming calls is routed to active remote destination, such as C.
  7. Provider Open request
  8. Issue Line Open on remote device and devices which have the remote destinations
  9. Phone A makes a call to B
  10. C answers the call Table 76: Use Case 6: Device A Calls CTIRD When Active RD Is Set and "Route calls to all remote destinations when client is not connected" Is Enabled. Setup: A IP Phone, B CTI-RD, C RDD1, D RDD2. Active RD Is Set to C Expected Result Scenario Incoming calls is routed to active remote destination.
  11. Provider Open request
  12. Issue Line Open on remote device and devices which have the remote destinations
  13. Phone A makes a call to B Video Capabilities and Multimedia Information Use cases related to Video Capabilities and Multi-Media Information feature are mentioned below: Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 640 Message Sequence Charts Video Capabilities and Multimedia Information