McDewey

Direct Preview Preview Predictive Progressive callType: OUTBOUND_ CALLBACK BAStatus: DIRECT_ PREVIEW_ OUTBOUND callType: OUTBOUND_ CALLBACK BAStatus: PREVIEW_ OUTBOUND callType: OUTBOUND_ CALLBACK BAStatus: PREDICTIVE_ OUTBOUND callType: OUTBOUND_ CALLBACK BAStatus: PROGRESSIVE_ OUTBOUND Callback Customer Call callType: OUTBOUND_ PERSONAL_ CALLBACK_ PREVIEW BAStatus: PERSONAL_ CALLBACK_ OUTBOUND_ RESERVATION callType: OUTBOUND_ PERSONAL_ CALLBACK_PREVIEW BAStatus: PERSONAL_ CALLBACK_ OUTBOUND_ RESERVATION callType: OUTBOUND_ PERSONAL_ CALLBACK_PREVIEW BAStatus: PERSONAL_ CALLBACK_ OUTBOUND_ RESERVATION callType: OUTBOUND_ PERSONAL_ CALLBACK_ PREVIEW BAStatus: PERSONAL_ CALLBACK_ OUTBOUND_ RESERVATION Personal Callback Reservation Call callType: OUTBOUND_ PERSONAL_ CALLBACK BAStatus: PERSONAL_ CALLBACK_ OUTBOUND callType: OUTBOUND_ PERSONAL_ CALLBACK BAStatus: PERSONAL_ CALLBACK_ OUTBOUND callType: OUTBOUND_ PERSONAL_ CALLBACK BAStatus: PERSONAL_ CALLBACK_ OUTBOUND callType: OUTBOUND_ PERSONAL_ CALLBACK BAStatus: PERSONAL_ CALLBACK_ OUTBOUND Personal Callback Customer Call Table 7: Outbound Call Types and BAStatus for Finesse with Unified CCX Direct Preview Predictive Progressive callType: OUTBOUND_ DIRECT_ PREVIEW BAStatus: DIRECT_ PREVIEW_OUTBOUND_ RESERVATION — — Reservation Call callType: OUTBOUND BAStatus: DIRECT_ PREVIEW_ OUTBOUND callType: OUTBOUND BAStatus: OUTBOUND callType: OUTBOUND BAStatus: OUTBOUND Customer Call callType: OUTBOUND_ DIRECT_ PREVIEW BAStatus: DIRECT_ PREVIEW_OUTBOUND_ RESERVATION — — Callback Reservation Call Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 134 Cisco Finesse Desktop APIs Outbound Call Types and BAStatus